IMPORTANT CHANGES TO THE SCHADS AWARD TO BE ACROSS

Client cancellation

When a service is cancelled, the employer can either direct the employee to perform other work during those hours, cancel the whole shift, or cancel the affected part of the shift.

If a shift is cancelled, the employer must:

• Pay the employee the amount they would have been paid if they had worked; or
• Provide the employee with make-up time (same hours).

Make-up time

If an employer elects for the employee to make-up the time it comes with the following requirements:

• 12 hours notice of cancellation of the original shift, or employee must be paid for the original hours.
• 7 days’ notice for the new shift unless otherwise agreed between employee and employer.
• Make-up time must be within 6 weeks of the cancelled service and it can be with other clients or other business areas so long as the employee has the relevant skills.

For part-time & casual employees, the time spent travelling between clients during the relevant minimum payment period is counted as time worked and paid.

Travel time applies once per period of work for employees who work at multiple locations & the minimum payment requirement applies here. For further information the SCHADS award travel provisions still apply.

Shifts do not need to be worked in a single location or with a single client. Regardless of location the minimum engagement applies once per period of work.

Damaged clothing and laundry allowances

Employees are required to cover reasonable costs associated with repairing or replacing personal clothing, even where personal clothing is soiled or damaged beyond repair while the employee is performing their duties. There may be some instances where the laundry allowance may be payable for soiled clothing. For further information, the SCHADS award uniform provisions still apply.

Overtime for part time and casuals

In relation to time worked outside the span of hours, casual and part time employees are entitled to overtime paid at 150% for the first 2 hours, 200% thereafter from Monday to Saturday. On Sundays, all overtime is to be paid at 200%.

Remote Work

Remote work (work that is performed outside of rostered ordinary hours/designated shift times, work that is not additional hours or work that is not required to be performed in the designated workplace) performed from 6am-8pm is paid at minimum hourly rate of pay, unless it attracts penalty rates (i.e. Sat, Sun, overtime, public holiday). The stipulated penalty rates for remote work apply in these situations instead of the usual rate for penalties/loadings.

Minimum payment for performing remote work is:

• 15 mins when employee on call from 6am-10pm;
• 30 mins when employee on call from 10pm-6am;
• 1 hr when employee required to work & not on call; and
• 1 hr when participating remotely in team meetings or trainings.

Any time worked continuously beyond the minimum payments is rounded up to the nearest 15 minutes.

When an employee works remotely multiple times in a day, minimum payment applies on each occasion. However, only one minimum payment must be paid where an employee works multiple times in a minimum payment period.

Guaranteed hours

Where part-time employees have worked beyond their guaranteed minimum hours for at least 12 months, they are entitled to request an amendment to their employment agreement to increase their minimum contracted hours. Where this occurs, employers must respond within 21 days of this request.