Workplace Wizards

Employee Choice Pathway: Everything You Need To Know

Casual employees now hold the power to request permanent employment

From 26 February of this year, new changes came into effect for casual workers, carving the way for them to become more actively involved in the right to transition to permanent employment.

Eligible casual employees are now able to provide written notice to their employer to change to full-time or part-employment under the new Employee Choice Pathway. While the right to casual conversion is nothing new, the power has now shifted to the employee to initiate this process.

Once an employer receives a request from an employee to convert to permanent employment, the employer needs to respond to the request within 21 days. Employers should take note that the bar for an employer to refuse the casual conversion is high and any rejection reasoning will need to be more than just a mere inconvenience and will need to be reasonable and legitimate.

Importantly, not all casuals will be eligible to request this transition to part or full time employment. The following requirements must be satisfied:

· the casual employee must have worked for an employer for more than six months or 12 months if the employer is a small business;

· any work performed by the employee before 26 August 2024 will not count towards service for the purpose of eligibility to access the employment pathway;

· the casual employee must believe they no longer meet the definition of a casual employee;

· the casual employee must not have a current dispute with their employer about changing to permanent employment; and

· the casual employee must not have had any previous notification refused about changing to permanent employment in the past six months.

For small businesses, this change does not come into effect until 26 August 2025.

Employers need to be proactive and start preparing for if and when these requests for casual conversion start filtering through. Businesses should be considering their operational requirements and be ready to respond to these requests promptly to avoid penalties.

What can you be doing now in your workplace?

Identify Eligible Casual Employees
Review your casual workforce to track who may become eligible/are already eligible. Pay attention to service dates, hours worked, and role consistency.

Train Managers and Update HR Processes
Ensure HR staff and team leaders understand the new rules, including the 21-day response requirement and what constitutes a valid refusal.

Communicate the Changes to Casual Staff
Proactively inform casual employees about their new rights and how they can request a transition to permanent employment under the Employee Choice Pathway.

Assess Operational Impact
Start forecasting how casual conversion might affect workforce planning, resourcing, and budgets — especially if multiple employees seek conversion at once.

Workplace Wizards has a team of legally trained employment consultants who have worked with a variety of businesses to help resolve workplace issues.

Our legally trained employment consultants can help. We’ve supported businesses of all sizes with solutions that address the unique challenges of varying workplace environments—from conflict resolution training and refining policies to reviewing employee contracts. By tailoring our services to your specific needs, we’ll help you maintain a productive, harmonious culture where everyone can thrive. Reach out to learn more about our specialized workplace solutions and gain peace of mind for your organization.

You can call us on 03 9087 6949 or email support@workplacewizards.com.au.  

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